Articles by Management and Leadership

Marcelo Boeger

Partner and Consultant at Hospitallidade Consultoria. Vice President of AMTSBE (Health and Wellness Tourism Association) and the Latin American Society of Hospitality. Coordinator and professor of the Specialization Course in Hospitality and Facilities at Hospital Israelita Albert Einstein. Professor of the MBA programs in Healthcare Management and Hospital Infection Control at CCIH-MED. Organizer of the books Hospitality Manual (Manole), Management with Hospital Indicators (Sarvier), and Financial Management for Lodging Facilities (Atlas).

Articles

Leadership, Process Design and Scenario Building in Patient Flow
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COVID-19: Rethinking Support Processes for Hospital Leaders in the Operation of Hospitality Services and Facilities
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