{"id":4787,"date":"2025-05-20T11:28:28","date_gmt":"2025-05-20T14:28:28","guid":{"rendered":"https:\/\/fatorrh.com.br\/?page_id=4787"},"modified":"2025-07-25T10:05:43","modified_gmt":"2025-07-25T13:05:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/fatorrh.com.br\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy Policy \u2013 RH Factor<\/h2>

Fator RH, a private legal entity, takes your privacy seriously and ensures the security and protection of the data of all its customers, partners, suppliers, and users of the website domain and any other website, store, or application operated by the company.<\/p>

This Privacy Policy is intended to inform you about how we use and disclose information collected in messages we exchange with you.<\/p>

This Privacy Policy applies only to information collected through the website.<\/p>

BY ACCESSING THE WEBSITE, SENDING COMMUNICATIONS OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF THE TERMS SET FORTH HEREIN AND IN ACCORDANCE WITH THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND FORMS OF PROCESSING YOUR PERSONAL DATA THAT YOU PROVIDE.<\/strong><\/p>

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise regarding the Personal Data we process. If you have any questions about our use of Personal Data, please contact us at atendimento@fatorrh.com.br.\u00a0<\/p>

Furthermore, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed. Accessing these links will cause you to leave our website and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.<\/p>

If you send us Personal Data relating to other individuals, you represent that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.<\/p>

Section 1 \u2013 Definitions<\/h3>

For the purposes of this Privacy Policy:<\/p>

  1. “Personal Data<\/strong>\u201c: means any information that, directly or indirectly, identifies or may identify a natural person, such as name, CPF, date of birth, IP address, among others;<\/li>
  2. “Sensitive Personal Data<\/strong>\u201c: means any information that reveals, in relation to a natural person, racial or ethnic origin, religious belief, political opinion, membership of a trade union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data;<\/li>
  3. “Processing of Personal Data<\/strong>\u201c: means any operation carried out on Personal Data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or, alternatively, making available, harmonization or combination, restriction, erasure or destruction. Any other operation provided for under the applicable legislation is also considered Processing of Personal Data;<\/li>
  4. “Data Protection Laws<\/strong>\u201c: means all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13,709\/18, General Law on the Protection of Personal Data (\u201cLGPD<\/strong>“).<\/li><\/ol>

    Section 2 \u2013 Use of Personal Data<\/h3>

    We collect and use Personal Data to manage your relationship with us and better serve you when purchasing products and\/or services, personalizing and improving your experience. Examples of how we use data include:<\/p>

    1. Enable you to purchase products and\/or services;<\/li>
    2. To confirm or correct information we hold about you;<\/li>
    3. To send you information we believe may be of interest to you;<\/li>
    4. To personalize your experience using the website;<\/li>
    5. To contact you at a telephone number and\/or email address you have provided. We may contact you in person, by voice message, through automatic dialing equipment, by text message (SMS), by email, or by any other means of communication that your device is capable of receiving, as permitted by law and for reasonable business purposes.<\/li><\/ol>

      In addition, the Personal Data provided may also be used in any way we deem necessary or appropriate:\u00a0(the)<\/strong>\u00a0under Data Protection Laws;\u00a0(b)<\/strong>\u00a0to meet the requirements of legal proceedings;\u00a0(w)<\/strong>\u00a0to comply with a court order, regulatory decision or decision of competent authorities, including authorities outside the country of residence;\u00a0(d)<\/strong>\u00a0to enforce our Terms and Conditions of Use;\u00a0(and)<\/strong>\u00a0to protect our operations;\u00a0(f)<\/strong>\u00a0to protect our, your or third parties\u2019 rights, privacy, safety;\u00a0(g)<\/strong>\u00a0to detect and prevent fraud;\u00a0(h)<\/strong>\u00a0allow us to pursue available remedies or limit the damages that we may sustain; and (i) as otherwise permitted by law.<\/p>

      Section 3 \u2013 Failure to provide Personal Data<\/h3>

      There is no obligation to share the Personal Data we request. However, if you choose not to share it, in some cases we may not be able to provide you with full access, certain specialized resources, or provide the necessary assistance, or facilitate the delivery of the product or service you contracted.<\/p>

      Section 4 \u2013 Data collected<\/h3>

      The general public may browse the website without registering or submitting Personal Data. However, some of the website's features may require registration and submission of Personal Data, such as completing a purchase\/service contract and\/or enabling product delivery\/service provision.<\/p>

      When contacting us on the website, we may collect:<\/p>

      1. Contact details:<\/strong>\u00a0first name, last name, telephone number, address, city, state and email address;<\/li>
      2. Information sent:<\/strong>\u00a0information you send via form (questions, complaints, suggestions, criticisms, compliments, etc.).<\/li><\/ol>

        During general navigation on the website, we may collect:<\/p>

        1. Location data:<\/strong> geolocation data when you access the website;<\/li>
        2. Preferences:<\/strong>\u00a0information about your preferences and interests in relation to products\/services (when you tell us what they are or when we infer them from what we know about you);<\/li>
        3. Website navigation data:<\/strong>\u00a0information about your visits and activities, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the website from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons and embedded web links. To learn more, please read how we use Automatic Data Collection Tools in section 7 below;<\/li>
        4. Anonymous or aggregated data:<\/strong> anonymous survey responses or anonymous, aggregated information about how the website is used. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you will be identified through the use of this data with available technology;<\/li>
        5. Other information we may collect:<\/strong> information that does not specifically reveal your identity or that does not directly relate to an individual, such as browser and device information; website usage data; and information collected through cookies, pixel tags, and other technologies.<\/li><\/ol>

          We do not collect Sensitive Personal Data.<\/p>

          Section 5 \u2013 Sharing Personal Data with Third Parties<\/h3>

          We may share your Personal Data:<\/p>

          1. With the partner company(ies) you select or choose to send your data, questions, inquiries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for certification and production, and providers of hosting and data storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;<\/li>
          2. With third parties, to help us manage the website;<\/li>
          3. With third parties in the event of any reorganization, merger, sale, joint venture, assignment, conveyance or transfer of all or any portion of our business, assets or capital (including in connection with bankruptcy or similar proceedings).<\/li><\/ol>

            Section 6 \u2013 International data transfers<\/h3>

            Personal Data and other information collected by us may be transferred to or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy.<\/p>

            Section 7 \u2013 Automatic Collection of Personal Data<\/h3>

            When you visit a website, it may store or retrieve information on your browser, mostly in the form of cookies, which are text files containing small amounts of information. This information might be about you, your preferences, or your device and is primarily used to make the website work as you expect it to. The information does not usually directly identify you, but it can provide a more personalized web experience.<\/p>

            In accordance with this Privacy Policy, we and our third-party service providers, with your consent, may collect your Personal Data in a variety of ways, including, but not limited to:<\/p>

            1. Via browser or device:<\/strong> Some information is collected by most browsers or automatically through internet access devices, such as the type of computer, screen resolution, operating system name and version, device model and manufacturer, language, and the type and version of the internet browser you are using. We may use this information to ensure the website functions properly.<\/li>
            2. Use of cookies:<\/strong> Information about your use of the website may be collected by third parties through cookies. Cookies are information stored directly on the computer you are using. Cookies allow the collection of information such as browser type, time spent on the website, pages visited, language preferences, and other anonymous traffic data. We and our service providers use information for security purposes, to facilitate navigation, display information more efficiently, and personalize your experience using the website, as well as for online tracking. We also collect statistical information about website usage to continually improve our design and functionality, to understand how the website is used, and to assist you with website-related issues.

              If you do not wish for your information to be collected through cookies, there is a simple procedure in most browsers that allows you to automatically reject cookies, or gives you the option to accept or reject the transfer of a specific cookie (or cookies) from a given website to your computer. However, this may cause inconvenience in using the website.<\/p>

              The settings you choose may affect your browsing experience and functionality that requires the use of cookies. Therefore, we decline any responsibility for the consequences resulting from limited website functionality caused by disabling cookies on your device (inability to set or read a cookie).<\/p><\/li>

            3. Use of pixel tags and other similar technologies:<\/strong> Pixel tags (also known as web beacons and clear GIFs) may be used to track the actions of website users (including email recipients), measure the success of our marketing campaigns, and collect statistics on website usage and response rates, as well as for other unspecified purposes. We may hire behavioral advertising companies to obtain reports on website advertising across the internet. To this end, these companies use cookies, pixel tags, and other technologies to collect information about your use, or the use of other users, of our website and third-party websites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties.<\/li><\/ol>

              Section 8 \u2013 Cookie Categories<\/h3>

              The cookies used on our website comply with legal requirements and fall into the following categories:<\/p>

              1. Strictly necessary:<\/strong>\u00a0These cookies allow you to browse the website and enjoy essential features safely. One example is security cookies, which authenticate users, protect their data and prevent the creation of fraudulent logins.<\/li>
              2. Performance:<\/strong> Cookies in this category collect information in an encoded and anonymous form related to our website, such as the number of visitors to a specific page, the origin of website visits, and the pages accessed by the user. All data collected is used only for potential improvements to the website and to measure the effectiveness of our communications.<\/li>
              3. Functionality:<\/strong>\u00a0These cookies are used to remember user preference settings in order to improve your visit to our website, such as, for example, settings applied to the website layout or your responses to promotion and registration pop-ups -; this way, it will not be necessary to ask numerous times.<\/li>
              4. Advertising:<\/strong> We use cookies to create targeted campaigns and deliver ads based on your consumption profile on our website.<\/li><\/ol>

                Section 9 \u2013 User Rights<\/h3>

                You may, at any time, request:\u00a0(i)<\/strong>\u00a0confirmation that your Personal Data is being processed;\u00a0(ii)<\/strong>\u00a0access to your Personal Data;\u00a0(iii)<\/strong>\u00a0corrections to incomplete, inaccurate or outdated data; (iv) anonymization, blocking or deletion of unnecessary, excessive data or data processed in non-compliance with the provisions of the law;\u00a0(v)<\/strong>\u00a0portability of Personal Data to another service provider, as long as this does not affect our industrial and commercial secrets;\u00a0(vi)<\/strong>\u00a0deletion of Personal Data processed with your consent, to the extent permitted by law;\u00a0(vii)<\/strong>\u00a0information about the entities with which your Personal Data has been shared;\u00a0(viii)<\/strong>\u00a0information about the possibility of not providing consent and the consequences of refusal; and\u00a0(ix)<\/strong>\u00a0revocation of consent. Your requests will be handled with special care so that we can ensure the effectiveness of your rights. You may be asked to provide proof of your identity in order to ensure that the Personal Data is only shared with the data subject.<\/p>

                You should bear in mind that in certain cases (for example, due to legal requirements) your order may not be immediately fulfilled, and we may not be able to fulfill it due to compliance with legal obligations.<\/p>

                Section 10 \u2013 Personal Data Security<\/h3>

                We seek to adopt appropriate technical and organizational measures provided for by Data Protection Laws to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.<\/p>

                Section 11 \u2013 Hypertext links to other websites and social networks<\/h3>

                The website may, from time to time, contain hypertext links that will redirect you to websites of our partner networks, advertisers, suppliers, etc. If you click on one of these links to any of these websites, please remember that each website has its own privacy practices and that we are not responsible for these policies. Please review these policies before submitting any Personal Data to these websites.<\/p>

                We are not responsible for the collection, use, and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless service provider, or device manufacturer, including any Personal Data that you disclose to other organizations through the Applications, in connection with such Applications, or posted on our social media pages. We encourage you to read the privacy policy of each website you visit or service provider you use.<\/p>

                Section 12 \u2013 Updates to this Privacy Policy<\/h3>

                If we modify our Privacy Policy, we will post the new text on the website with the updated revision date. We may modify this Privacy Policy at any time. If there is a significant change to the terms of this Privacy Policy, we may notify you through the contact information we have in our database or through a notification on our website.<\/p>

                We remind you that we are committed to not processing your Personal Data in a manner incompatible with the purposes described above, unless otherwise required by law or court order.<\/p>

                Your use of the website after the changes are made means you accept the revised Privacy Policy. If, after reading the revised version, you do not agree with its terms, please end your access to the website.<\/p>

                Section 13 \u2013 Controller of Personal Data<\/h3>

                If you wish to exercise any of the rights provided for, including withdrawing your consent, in this Privacy Policy and\/or in the Data Protection Laws, or resolve any queries related to the Processing of your Personal Data, please contact us at atendimento@fatorrh.com.br.<\/p>

                <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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